Use this article, as an invited client, to receive saved search alerts from your agent, open listings from an alert email, and see the newest matches in Perchwell.
When saved search alerts start and how often they send
Saved search alerts start after your agent adds you to a saved search, turns on alerts, and saves the search. Your agent also chooses how often alerts send and which listing activity they cover. That activity can include new matches, price changes, status changes, and open houses.
An alert sends only when there is new activity, which means you do not receive an email when nothing has changed. To change how often you receive alerts, ask your agent.
Where you receive saved search alerts
Saved search alerts arrive by email. If you have the Perchwell mobile app, you also receive saved search alerts as push notifications. You do not need a Perchwell account to receive saved search alert emails or open the listings in them.
What a saved search alert email includes
Each saved search alert email opens with "Latest updates to" and the saved search name, which links to the search. The email includes:
Each matching listing, with a link to its Listing Detail Page
A Click here to unsubscribe link at the bottom
Saved search alert emails do not include a way to message your agent. To message your agent, open Messages in Perchwell. Communicate with Your Agent via Messages in Perchwell explains how. Unsubscribe from Saved Search Alert Emails covers how to stop receiving saved search alerts.
Open a listing from a saved search alert email
Open any listing in a saved search alert email to view its photos and property details in Perchwell.
Steps:
Open the saved search alert email
Click a listing
The listing opens on its Listing Detail Page, with your agent's name and contact details at the top.
See the newest saved search matches in Perchwell
See the newest listings that match a saved search by opening it in your client portal, your workspace for collaborating with your agent.
Steps:
Click Search in the top navigation
Click Saved Searches in the upper left of the Search page
Select the saved search
Click the DOM (days on market) column header
The listings with the fewest days on market move to the top of the results. Saved search results are sorted by status until you choose a different sort.
Your agent decides whether a saved search appears in your client portal. If you receive alerts but cannot find the saved search, ask your agent to give you access to it. View Shared Saved Searches explains how to explore and filter a shared saved search.



