Use this article to learn how Tags work and what clients can do with a shared Tag. Members who came from a legacy platform may know Tags as Listing Carts.
Do Tag links and public links expire?
No. Neither a Tag's public link nor a public link shared from Search expires. A Tag's link stays the same for as long as the Tag exists.
Does a shared Tag update when listings change?
Yes. A shared Tag updates automatically when you add or remove listings or when a listing's details, such as price or status, change. Refreshing the page loads the latest version.
A listing you added stays in the Tag and shows its current status. A listing from a linked saved search leaves the Tag when it stops matching the search.
Can clients like or dislike listings in a Tag?
Yes. Clients like or dislike listings in a Tag with the heart and thumbs-down icons on its public page. They appear when the Reactions setting is on and the Tag has at least one contact. Reactions are on by default.
If a client shares the Tag's public link with someone else, that person can also like or dislike listings.
Perchwell emails you 5 minutes after anyone reacts to listings in a Tag. If a reaction is removed within that time, nothing is sent. Otherwise, the email summarizes the new reactions and links to the Tag. The Liked and Disliked columns on the Tags page show the number of reactions for each Tag.
Can clients add or remove listings in a Tag?
No. Only you add or remove listings in a Tag. Clients view the Tag's listings and give feedback by liking or disliking them.
Add Listings to a Tag explains how to add and remove listings.
Can clients see the Tag's name and description?
Yes. Clients see the Tag's name and description above its listings on the public page. To change either one, click the Edit tag pencil icon next to the Tag on the Tags page.
Are clients notified when I add listings to a Tag?
Yes. After clients have been invited to the Tag, they get the message you send when adding listings from the Share window. When Tag notifications are on, they also receive emails about later activity on the Tag's listings, such as price or status changes.
Add Listings to a Tag explains how to notify contacts when you add listings.
Can I remove a contact from a Tag?
No. A contact cannot be removed from a Tag after you save or send it. To stop a contact from accessing the Tag, delete the Tag, which disables its public link for everyone.
To keep sharing the listings with other clients, duplicate the Tag before deleting the original. The copy has its own public link and no contacts. Send it to the clients who should keep access. Create and Edit a Tag explains how to duplicate and delete a Tag.
What is the difference between sharing a Tag and sharing a public link from Search?
A Tag is an ongoing collection you update over time, while a public link from Search shares the listings you selected. Both options are available in the Share window on the Search page:
via Tag: Adds the listings to a Tag. Add or remove listings later without changing the Tag's public link. Clients can like or dislike listings, and a linked saved search can bring in new matches automatically.
via Public Link: Shares the selected listings by link, email, or text message. Clients cannot like or dislike listings.
Clients do not need a Perchwell login to open either one, and listing details such as price and status stay current on both.
Share Listings with Clients from Search explains how to share a public link from Search.