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Listing Maintenance FAQ

Questions about adding, editing, and managing listing data in Perchwell.

What should I enter if the year built is unknown?

If documentation is unavailable (for example, due to storm damage), use your best estimate:

  • If the foundation was completely removed, treat it as a new build

  • If the slab remains, use the original construction year of the slab

  • Include any updates or rebuild details in the property description

Where does Autofill get its information in the Add/Edit form?

Autofill pulls from tax records, CRS data, and other public records.

How do I add videos or Matterport tours?

You don’t upload videos directly. Instead, add the link in the Add/Edit form under:

  • Virtual Tour #1

  • Virtual Tour #2

  • Branded Virtual Tour

Where does Autofill get its information in the Add/Edit form?

Autofill pulls from tax records, CRS data, and other public records.

Can an owner put a listing directly in the MLS as a For Sale By Owner (FSBO)?

Instead of entering a listing directly as an FSBO, those listings are typically entered as "Limited Service." For any further questions, contact the Baldwin MLS staff. You'll generally find the homeowner's information in the agent notes field.

What are the options to duplicate a listing?

Click the checkbox next to the listing you want to duplicate. In the action panel, select Duplicate. The listing will appear as a draft in your list. From there, click the pen icon to update the appropriate fields as needed.

What is the character limit for public remarks?

2,000 characters.

Are the rules around Coming Soon listings changing in Perchwell?

Baldwin MLS Coming Soon rules remain the same. Listings can remain in Coming Soon status for up to 30 days, may still be marketed during that period, and will continue to be syndicated through the normal channels.

Where can I manage my listings and access the add/edit form in the mobile app?

You can manage your listings and access the add/edit form directly in the Perchwell mobile app by tapping My Listings. From there, you'll be able to view, add, and edit your listings. The Perchwell app is available on both iOS and Android.

Can I clone or duplicate a Listing?

Yes, you can actually clone, or Duplicate, a Listing.

On your Manage Listings Page, go to your Listing. Select it.

At the bottom there will be option to Duplicate:

NOTE: We do not allow Expired Listings to be Duplicated.



​Do we have the same ability to share listings with Mobile Alabama MLS when we create a new listing?

Listing maintenance is now available in Perchwell, but please note that the push to MAAR is temporarily suspended. Mobile recently switched to a new vendor, Ocusell, for this integration, and as a result of this switch, the existing push mechanism from Paragon will no longer be functional.

We are actively supporting MAAR’s new vendor in reestablishing this integration to streamline listing submission for all dual members as quickly as possible. While this integration is unavailable, dual members who want their listings in the MAAR MLS will need to enter and maintain listings manually in both the Perchwell and Matrix systems. When this integration is complete, you will be able to resume entering listings once (in Perchwell) and pushing to both systems.

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