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Search FAQ

Answers to common Search questions about filters, map tools, hidden listings, sharing, exporting, saved search alerts, and more.

Use this article to find quick answers to common questions about the Search page and its features.

Search filter questions

Can I search by school zone?

Search by school with the Elementary School, Middle School, and High School filters under Schools on the Filters tab.

How do I search for a specific street name?

Enter part of the street name in the Street name field under Location on the Filters tab. Select the street from the list of matches.

How do I search for a listing agent or selling agent?

Search by agent with the Agent filter under Listing Details on the Filters tab. To find the filter, enter Agent in the Search filters and values field.

Enter the agent's name, then select Listing, Buy-side, or both to choose which side of the transaction the agent represented.

How do I search for acreage?

Search with the Acres filter under Land & Lot on the Filters tab. Enter the minimum in the From field and the maximum in the To field.

Can I search listings by neighborhood or subdivision?

Yes. Enter the neighborhood or subdivision name in the Community filter on the Filters tab, then select it from the list of matches. To find the filter, enter Subdivision in the Search filters and values field.

Search for Condos, Subdivisions, and Communities explains how to find listings in a specific condo complex.

How do I search for waterfront properties?

Search for waterfront properties under the Exterior filter.
Select the Waterfront features dropdown to see a list of available waterfront properties.

How do I search for listings with an open house?

Select a date range in the Open house filter under Listing Details on the Filters tab. Your results show listings with an open house on those dates.

To find open houses from the Dashboard, click the Open Houses tab in the Listings widget. It shows listings with an open house and the date and time of each. Find Listings in the Listings Widget covers the other tabs in the Listings widget.

How do I search for one or more listings by MLS ID?

To find one listing, enter its MLS ID in the Universal Search Bar in the top navigation. Click the listing in the results to open it.

To find multiple listings, enter their MLS IDs in the MLS ID filter under Listing Visibility & Access on the Filters tab. Separate each MLS ID with a space or a comma, such as 123456 678901.

If a listing is missing from your results, check that its status is selected under Status & Activity on the Filters tab.

Can I customize the Quick Filters on the Search page?

No. The Quick Filters are set to Property Type, Price, Beds, Baths, Sqft, and Year Built. To filter by anything else, enter the filter's name in the Search filters and values field on the Filters tab.

Search map questions

Does it matter whether I draw on the map or set filters first?

No. Draw on the map before or after you set your search filters.

How do I find the radius or commute search tool?

To find the Radius and Commute tools, click the Address search pin icon in the upper left of the map. Enter a location or drag the pin to a spot on the map, then click Radius or Commute below the pin.

Filter Your Search with Map Tools explains how to set a radius or commute time.

Can I select a school and then draw a shape on the map?

Yes, but your results include listings in the school zone as well as listings inside the boundary, not only listings in both.

To search near a specific school, clear the school filter and draw a radius around the school. Then check the school listed on each listing in your results.

I drew a map boundary along the waterfront. How do I leave out listings that are not on the water?

Add a waterfront filter, such as the Waterfront option in Lot Description, to limit your results to waterfront listings within the map boundary. Waterfront filters depend on the information entered for each listing. For more complete results, draw the boundary closely along the coastline.

How often are the satellite images on the Search map updated?

Satellite imagery on the Search map comes from the map provider and may not show recent construction or other property changes. How often the imagery updates varies by location. For a property's current condition, check the listing photos on the Listing Detail Page.

Search results questions

How do I unhide listings in my search results?

Unhide listings from the Hidden Listings window, which opens from the crossed-out eye icon next to Actions on the Results tab. The number on the icon shows how many listings are hidden.

  1. Click the crossed-out eye icon

  2. Select the checkbox next to each listing you want to unhide

  3. Click Unhide Selected

The listings return to your search results if they still match your current filters. To unhide every hidden listing at once, click Unhide All.

Hidden listings stay hidden after you leave the search only if you save the search.

Search Page Overview explains how Keep and Hide work.

Can I run multiple searches at the same time?

Yes. Open Perchwell in multiple browser tabs to run a different search in each one. If your current search has unsaved changes, click Start New in the upper right of the Search page, then click Open New Tab. A new search opens in another tab, and the original tab keeps your changes.

To return to a search later, save it. Manage Your Saved Searches explains how.

Why is Driving Directions greyed out?

Driving Directions in the Actions menu is greyed out when your browser is not sharing your location with Perchwell. Turn on location access for Perchwell in your browser settings.

Sharing and exporting questions

Is a public link the only way to send multiple listings at once?

No. Select the listings in your search results, click Actions, then select one of these options:

  • Share: Email or text the listings, copy a public link, or add the listings to a Tag.

  • Share via Message: Send the listings to a contact. Invited clients receive them in Messages and by email. Contacts who have not been invited receive them by email only.

  • Share via Text: Text the listings to a contact directly.

  • Share via Tag: Add listings to a client tag.

Share Listings with Clients from Search explains each sharing option step by step.

What listing fields can I export to a CSV file?

Every field entered when adding a listing is available to export to a CSV (comma-separated values) file. Select Export CSV from the Actions menu, then create an export template to choose which fields to include and their order.

Export Listings to a CSV File explains how to export listings and save export templates.

Client Collaboration FAQ explains how to send contact data to a CRM.

Saved search and alert questions

How many saved searches can I have?

There is no limit on the number of saved searches.

Do saved search alerts come by text or email?

Saved search alerts are sent by email, not text message. Each alert includes the listing activity you choose, such as new matches, price changes, status changes, and open houses. If there is no matching activity, no email is sent.

Set Up Email Alerts for Saved Searches explains how to turn on alerts and choose their frequency.

Can I send a client a weekly or monthly market update from a saved search?

Yes. Add the client to the saved search, set the Frequency to Weekly or Monthly, and select a Recipient option that includes contacts. The client receives one email on that schedule with matching activity since the last alert.

Set Up Email Alerts for Saved Searches explains the Frequency and Recipient options.

Can clients hide listings in a saved search?

Yes. Clients can hide listings in saved searches they create and searches you share with them. When a client hides a listing in a search you shared, the listing is also hidden in your version of the search.

If Allow added contacts to see and edit this search is turned on, clients can also change the search filters. Changes they save update your saved search.

Share a Saved Search with a Client explains how to control what clients can edit.

Why are alerts off on saved searches from a legacy platform?

Saved searches transferred from a legacy platform arrived with alerts turned off. Turn on alerts for each saved search you want to receive emails for.

Set Up Email Alerts for Saved Searches explains how to turn on alerts.

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