Use this article, as a broker or an agent with full access, to answer common questions about listing maintenance in Perchwell.
Where does Autofill get its information in the Add/Edit form?
Autofill in the Add/Edit form pulls listing details from tax records and other public records. Add and Edit Listings explains how to run Autofill and review what it fills in.
Members who came from a legacy platform may know Autofill as CRS Tax Autofill.
What should I enter in the Add/Edit form if the year built is unknown?
Enter your best estimate of the year built when documentation is unavailable, for example after storm damage:
If the foundation was completely removed, treat the property as a new build.
If the slab remains, enter the original construction year of the slab.
Add any updates or rebuild details to the Public remarks field.
What information should I put in the Add/Edit form if I am not sure what to enter?
The MLS Team is your best resource to help you enter listing information that is as accurate as possible.
Please reach out to the MLS support number at 251-270-0328 or email mls@baldwinrealtors.com.
What is the character limit for public remarks?
Public remarks in the Add/Edit form hold up to 2,000 characters. To write a first draft of your public remarks from the listing details, see Write a Listing Description with AI Scribe.
How do I add a video or Matterport tour to a listing?
Add a video or Matterport tour to a listing by entering its link, not a video file, in the Add/Edit form. The Property Details section has three virtual tour fields:
Virtual tour #1 (Unbranded): Enter a tour link with no branding.
Virtual tour #2 (Unbranded): Enter a second tour link with no branding.
Branded virtual tour: Enter a tour link that includes your branding.
Steps:
Click the pencil icon at the right of the listing's row on the Manage Listings page
Click Property Details in the section list on the right side of the form
Enter the link in a virtual tour field, at the end of the Property Details section
Click Submit updates, or Save draft if the listing is still a draft
Submit updates sends your changes to the MLS, and the tour link goes live right away.
Can an owner list a property in the MLS as For Sale By Owner (FSBO)?
A property an owner wants to sell is typically entered as a Limited Service listing rather than directly as For Sale By Owner (FSBO). The homeowner's information is generally in the listing's Agent remarks field. For other questions about FSBO listings, contact Baldwin MLS staff.
How do I duplicate or clone a listing?
Duplicate one or more listings from the Manage Listings page, including Expired listings.
Steps:
Select the checkbox to the left of each listing you want to duplicate
Click Duplicate in the bar at the bottom of the page
Each copy appears as a draft on the Manage Listings page. Click the pencil icon at the right of a draft's row to update its fields.
Members who came from a legacy platform may know Duplicate as Copy or Clone.
Where did my open house remarks come from, and how do I edit them?
Open house remarks carried over from the legacy platform for open houses scheduled there before the move to Perchwell, which means nothing needs to be re-entered. Edit or clear open house remarks from the Manage Listings page.
Steps:
Click the calendar icon in the listing's row to open the Open Houses window
Update or delete the text in the Open House Remarks field
Click Add
Add saves the open house with the updated remarks.
Open house remarks are visible to agents only. The Listing Detail Page FAQ explains who sees them.
Are the rules for Coming Soon listings different in Perchwell?
Coming Soon rules for Baldwin MLS are the same in Perchwell:
A listing stays in Coming Soon status for up to 30 days.
A Coming Soon listing may still be marketed during those 30 days.
A Coming Soon listing continues to syndicate through the same channels as before the move to Perchwell.
A Coming Soon addendum will be added soon, and the MLS Team will be happy to answer any questions you have. Please reach out at: mls@baldwinrealtors.com
How do I manage my listings in the Perchwell mobile app?
Manage your listings and open the Add/Edit form from Manage Listings in the Perchwell mobile app, available on iOS and Android.
Steps:
Tap the More icon
Tap Manage Listings
Manage Listings opens. View, add, and edit your listings from there.
Can I push my listing to the Mobile Alabama MLS (MAAR) from Perchwell?
The push from Perchwell to the Mobile Alabama MLS (MAAR) is temporarily suspended, while awaiting updates from MAAR. MAAR moved to a new integration vendor, and the push that ran from the legacy platform no longer works.
If you belong to both Baldwin MLS and MAAR, enter and maintain each listing in both Perchwell and Matrix, MAAR's listing system. Do this until the integration is restored. Perchwell is working with MAAR's new vendor to restore the integration.
When the integration is restored, enter each listing once in Perchwell, and it pushes to both MLSs.